Are you ready to elevate your career in the dynamic world of IT services? This is your chance to join a Managed Service Provider (MSP) that values innovation, expertise, and a commitment to excellence. As a Sales Representative, you will play a pivotal role in driving business growth by connecting with potential clients, understanding their IT needs, and providing tailored solutions that enhance their operational efficiency.

Why This Role Stands Out:

• Central Role in Growth: Be the driving force behind our sales initiatives, connecting service delivery, client satisfaction, and technical solutions. Your persuasive skills and proactive approach will be crucial in expanding our client base and enhancing our market presence.
• Professional Growth: Gain hands-on experience with industry-leading MSP tools and sales methodologies. This role offers continuous learning and development opportunities, paving the way for future advancement in sales or management.
• Collaborative Environment: Work alongside a dedicated team of professionals in a supportive and inclusive culture. Your ability to foster relationships and collaborate will be key to achieving team success.
• Impactful Work: Contribute to delivering exceptional IT support and solutions, ensuring client satisfaction and operational excellence while meeting and exceeding sales targets.

Key Responsibilities:

• Client Acquisition: Identify and engage potential clients through various channels, including networking, cold calling, and attending industry events.
• Needs Assessment: Conduct thorough assessments of client needs and pain points to provide customized IT service solutions that align with their business objectives.
• Sales Presentations & Proposals: Develop and deliver compelling sales presentations and proposals that effectively communicate the value of our services.
• Relationship Management: Build and maintain strong relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling and cross-selling services.
• Collaboration with Technical Teams: Work closely with technical teams to ensure a clear understanding of service offerings and capabilities, facilitating effective communication with clients.
• Reporting & Analytics: Utilize CRM tools to track sales activities, manage pipelines, and generate reports to inform strategic decision-making.

Required Qualifications:

• Proven experience in sales, preferably within an IT, MSP, or technical services environment.
• Proficient in Microsoft Office Suite and CRM software (experience with ConnectWise is a plus).
• Strong understanding of MSP services and IT solutions.
• Excellent communication and presentation skills.
• Strong organizational and multitasking abilities.
• Problem-solving mindset with a focus on client needs.

Preferred Qualifications:

• Three or more years of experience in a sales role within a Managed Service Provider or IT services firm.
• Hands-on experience with MSP tools like ConnectWise Automate, Datto RMM, and IT Glue.
• Relevant certifications (e.g., CompTIA A+, ITIL Foundation) are a plus.
• Experience in developing sales strategies and executing marketing campaigns.

Key Competencies:

• Sales Acumen: Ability to identify opportunities and close deals effectively.
• Client Service Orientation: Commitment to delivering high-quality experiences for clients and understanding their unique needs.
• Initiative and Adaptability: Ownership of challenges and adaptability in a dynamic MSP landscape.
• Attention to Detail: Diligence in maintaining accurate records and ensuring compliance.
• Collaboration: Team player skills, with the ability to coordinate across departments.

Our MSP is dedicated to delivering exceptional IT support and solutions to a diverse client base. If you thrive in a tech-driven environment, excel at relationship-building, and are looking to build a meaningful career in sales, we would love to hear from you.

Ready to join the team? Apply today!